81: Using AI at Work to Build Human AI Collaboration and Transform Processes

Chris Daigle sits down with Geoff Gibbins, strategy and AI transformation expert and author of "Critical Intelligence," to explore how companies can redesign their workflows and help their teams develop stronger thinking skills in the age of AI. Geoff shares what he has learned from working with major enterprises on AI transformation, including why so many AI pilots fail, how to avoid automating broken processes, and how to create human AI systems that actually deliver value. They discuss why top companies are shifting from using AI for simple automation to re-engineering entire workflows, how agents fit into modern processes, and why understanding human and AI collaboration is now a competitive advantage. Geoff also explains how individuals can future-proof their careers by focusing on long half-life skills and learning to use AI as a true collaborator rather than a tool. This episode gives leaders a practical lens on AI transformation, human capability development, and how to prepare teams for a hybrid future of people and intelligent agents working together. 🔗 Resources Mentioned Geoff’s Book: Critical Intelligence: Strengthening Human Thinking in the Age of AI https://www.amazon.com/Critical-Intelligence-Strengthening-human-thinking-ebook/dp/B0FKZZCMTZ# Geoff Gibbins on LinkedIn: https://www.linkedin.com/in/geoffgibbins/ ChiefAIOfficer Resources: https://chiefaiofficer.com 📌 Chapters 00:00 Introduction 01:10 Geoff’s background in strategy, innovation, and AI transformation 04:20 Why most AI pilots fail 06:00 Automating broken workflows vs reinventing them 07:40 Marketing to agents vs marketing to humans 09:20 Reinventing work with agents and human AI workflows 12:30 How to integrate humans into agent-driven systems 14:10 Working with process owners inside companies 17:00 Are people afraid AI will take their job 20:00 Individual overwhelm and the pace of change 22:30 The skill variation inside large companies 24:00 How enterprise understanding has changed in the past year 25:30 How companies differentiate when everyone has the same tools 26:30 Designing human AI collaboration inside orgs 27:40 Shifting from "AI as a tool" to "AI as a collaborator" 29:00 How individuals future-proof their skills 31:00 Why prompt engineering is already outdated 32:20 Talking to AI like a collaborator 33:30 How careers may shift as roles evolve 37:20 Advice for non-technical business professionals 38:40 About the book 39:30 Closing Thoughts