77: Using AI at Work to Fix Business Bottlenecks with Chris Duffy

Chris Daigle sits down with Chris Duffy, AI strategist and fractional Chief AI Officer, to talk about how companies can adopt AI in a way that is responsible, practical, and centered on people. Chris explains why most organizations do not need more tools. They need clarity, governance, and leadership alignment. They discuss how to identify true bottlenecks in a business, how to design AI policies that actually get used, and why focusing on real workflow problems drives far more value than chasing shiny technology. Chris also shares how fractional AI leadership works in companies that are not ready to hire a full time CAIO and why the most successful AI programs start with listening before building. This episode gives leaders a blueprint for implementing AI with intention, trust, and measurable impact. 🔎 Find Out More About Chris Duffy Website https://www.chrisduffy.ai LinkedIn https://www.linkedin.com/in/chrisfduffy/ 🛠 AI Tools and Resources Mentioned ChatGPT https://openai.com/chatgpt Perplexity https://www.perplexity.ai Chief AI Officer Resources https://chiefaiofficer.com 📌 Chapters 00:00 – Introduction to Chris Duffy 02:10 – Why AI Transformation Starts With People 05:20 – Finding Real Bottlenecks vs Tool Chasing 09:44 – How to Build AI Policies That Work 14:35 – Shadow AI and Trust in the Workplace 18:50 – Leadership Alignment and AI Priorities 23:12 – The Role of a Fractional Chief AI Officer 27:40 – Listening Before Building: Discovery First 31:25 – Turning Problems Into Measurable ROI 36:58 – Helping Teams Use AI Safely and Effectively 41:10 – Where to Start With Responsible AI Adoption 45:55 – How to Connect with Chris Duffy