The Hidden Cost of AI Agents No One Talks About

Everyone is rushing to build AI agents — but most companies are setting themselves up for failure. In this episode of The Neuron, Darin Patterson, VP of Market Strategy at Make, explains why agentic AI only works if your automation foundation is solid first. We break down when to use deterministic workflows vs AI agents, how to avoid fragile automation sprawl, and why visibility into your entire automation landscape is now mission-critical. You’ll see real examples of building agents in Make, how Model Context Protocol (MCP) fits into modern workflows, and why orchestration — not hype — is the real unlock for scaling AI safely inside organizations. Subscribe to The Neuron newsletter for more interviews with the leaders shaping the future of work and AI: https://theneuron.ai