In this episode of High Agency, we sit down with Prabh Heer, COO of Mobio Brands, an operator who’s helped scale service businesses in some of the most unforgiving, low-margin environments. From his evolution as an individual contributor to a builder of systems, teams, and communities, Prabh shares how operational discipline, humility, and relentless curiosity became his competitive edge. A candid conversation on ego death, franchise thinking, and why real leadership isn’t about control, but about designing environments where people, and businesses, can compound. Featuring Prabh Heer Chief Operating Officer Mobio Brands Prabh directs day-to-day operations across Mobio's brand companies, ensuring consistent standards, operational efficiency, and superior customer experiences. His expertise in business coaching and leadership development has been instrumental in optimizing operations and supporting franchise growth. Prabh's strategic vision continues to enhance value across the organization while driving sustainable business success. Hosted by Mo Dhaliwal CEO Skyrocket Digital Software engineer turned marketer, Mo is an entrepreneur, cultural curator and technologist. In his role as founder and CEO of Skyrocket Digital, he helps clients with business, brand and technology to launch new ideas and grow their businesses. — High Agency: Conversations that Drive Growth and Transformation Instagram: / highagencypod LinkedIn: / high-agency-pod X: https://x.com/highagencypod TikTok: / highagencypod — Presented by Skyrocket Digital Skyrocket is the digital agency for ambitious leaders. Our capabilities empower business and marketing leaders with the confidence to launch new initiatives, grow their brands, and undergo the transformation necessary to achieve breakthrough results.