What if every unanswered phone call was money slipping through your fingers? In this episode, host Kendall Hussein talks with Shea Davis, Director of Marketing and Sales/Accounts Receivable, and Kristy King, General Manager of Concierge Contact Center. Together, they reveal how missed calls quietly drain revenue, overwhelm front desks, and leave patients hanging. You'll hear what's really happening behind those "we're busy" moments and how outsourcing call support can free your team to focus on patient care while capturing every opportunity for growth. 🎧 If you're interested in working with Concierge Contact Center, make sure to mention this podcast when you reach out to receive free onboarding, a $200 value. 📞 Connect with Concierge Contact Center: Website: https://conciergecontactcenter.com/ Facebook: https://www.facebook.com/ConciergeContactCenter Instagram: https://www.instagram.com/conciergecontactcenter/ 💡 Running your practice shouldn't feel like survival mode. Join DEO's Growth Secrets Newsletter, the daily email with real tips on growth and profitability. 👉 Subscribe Now: https://deodentalgroup.com/newsletter/