TRUTH TIME: Most hiring is a coin flip… and then owners act shocked when culture falls apart. In this episode, I sit down with Spencer Brannan from Culture Index—the assessment we use right here at LB Capital to stop guessing and start placing the right people in the right seats. We get into the uncomfortable reality– if you want to build anything that matters, you’re going to upset some people, and if you don’t hold people accountable, your business becomes a daycare. We also break down why “nice” doesn’t equal “sales,” why people really quit (hint: it’s not the company), and how one 60-second survey can save you years of bad hires. Episode Highlights NOT TO BE MISSED:-If Everyone Likes You, You’re a Wet Noodle -Stop Hiring Point Guards to Play Center -The Real Reason People Quit: The Frontline Manager -Why Interviews Lie and Data Doesn’t -Accountability Feels Like “Hate” to Undisciplined People Do yourself a favor—stop guessing, stop collecting resumes like Pokémon cards, and start building a team that can actually execute. Catch the next episode—because we’re not here to build a “nice” business… we’re here to build one that wins! Follow my guest at:-Webpage:https://www.cultureindex.com/ Follow me on all Social Media: @LanceBachmannBuild It To Sell It: Home Service Secrets with Lance Bachmann Build It To Sell It Conference is where serious business owners go to scale, systemize, and position their company for a profitable exit. This is not another motivational event. This is a real-world, operator-led conference built for entrepreneurs who want clarity, structure, and results. Join us December 7–9 in Hollywood, Florida, for three days of real strategy, real numbers, and real execution. You’ll learn how to grow revenue, build leadership teams, clean up financials, and create a business that buyers actually want. This event is powered by the Build It To Sell It Movement, created by entrepreneurs who’ve built and sold multiple companies across home services, roofing, HVAC, and more. #BuildItToSellIt #BusinessConference #EntrepreneurLife #ScaleYourBusiness #BusinessExit #HomeServiceBusiness #CEOlife #PrivateEquity #BusinessGrowth #LanceBachmann